Starting next week, the public will be asked to brainstorm and submit ideas for improving federal websites.
Through the National Dialogue to Improve Federal Websites, set to launch Monday on USA.gov, citizens and web experts can share ideas about user experiences, design and content of federal websites. Those suggestions will guide how federal websites are created, used and managed in the future.
People can submit and vote on ideas, and General Services Administration will moderate the two weeks of online discussion.
The initiative is part of a larger effort by the White House to cut waste and improve customer service. In June, agencies were instructed to inventory their websites and halt the creation of new ones. By this month, agencies should have reduced their .gov domains by 25 percent. The Office of Management and Budget has not yet released a progress report.
Expanding its social networking efforts is part of a larger attempt to increase transparency, make the department more accessible to average Americans and better engage with citizens, Chu wrote in the inaugural blog post.
Our goal is to use the Energy Blog and our other social media outlets to show you who we are, what we do, and why it matters to you, while allowing you to connect with us in new and creative ways.
Already, the Food and Drug Administration’s recall twitter feed, which helped to quickly spread information about the nearly 4,000 products recalled during the peanut crisis, is tweeting about recalled pistachio products.
Other tools HHS used during the salmonella outbreak in peanuts could come into play as the department shares information about pistachios, Andrew Wilson, a Web manager for HHS’s Web Communications and New Media division, told Federal Times today.