JULIE M. HAGENSEN
My best days in public service: when I see an employee’s eyes light up over finding an innovative approach to a difficult problem, or when a tribal leader thanks me for help in tackling a tricky environmental issue.
Once a dairy farmer called me with praise for one of my inspectors. “Although I don’t relish a visit from the U.S. government,†he said, “your guy was professional and fair. He took the time to explain to me and my son how our practices were harming the environment.â€
Over the years I found rewarding challenges everywhere I went—in Seattle, in Washington, D.C., and as director of our Washington state field office. What I discovered 30 years ago, I still see today: opportunities to solve problems, collaborate with partners, lead people and achieve results.
The best days are when I see us advancing our environmental protection mission by applying our creativity, compassion and commitment.
Hagensen is assistant regional administrator for management programs for the Environmental Protection Agency in Seattle.

