Ask The Experts: Money Matters

By Mike Miles

TSP complaint

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Q. Please provide me with information on how to file a formal complaint concerning TSP processing of a 401(k) rollover from a previous employer. TSP personnel stated there is no formal procedure for complaints, and participants need to contact U.S. Representatives. Is this correct?

A. I don’t know of any established channel for TSP complaints. I suggest that you visit www.frtib.gov and pick one of the TSPs directors to contact with your complaint.

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